Verify your 9777 but account once
Account verification protects your balance and speeds up every withdrawal after the first. We ask for a government-issued ID and a wallet statement screenshot that shows your name and mobile number—the same details you registered with. Upload both from your account settings; our team reviews them within a day, usually faster. Verified accounts skip the extra checks on future withdrawals, so your
payouts clear quicker. This step also locks your account against unauthorised access, because only the verified wallet holder can withdraw funds.
- Go to account settings and upload your ID — Open your profile, tap Verify Account, and upload a clear photo of your national ID card, passport or driving licence. Make sure all four corners are visible.
- Add a recent wallet statement screenshot — Open bKash, Nagad or Rocket, screenshot your transaction history page showing your name and mobile number, then upload it to the verification form.
- Submit and wait for approval — Hit Submit. We review documents within one business day. You'll get an email and an in-app notification once your account is verified and ready for fast withdrawals.